Cancellation Policy –

Heritage of Kashmir believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 24 hours after placing an order.
• There is no cancellation on orders submitted after 24 hours deadline.

Refund Policy

Refunds are being processed within 21 days period.

Damaged, defective, wrong item?

Please return the item(s) upon receipt to the above address. Please confirm whether you want a refund or a replacement. We

will be glad to refund original shipping charges for items being returned due to our error.

If your refund falls outside the above conditions, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it